I sell my skills and expertise to SME's. 35 years of running businesses, selling and sales management in a host of different industries means that I can view others problems and issues with a different perspective.
I sometimes help select and implement software solutions to manage sales and CRM too, but I'm not really an IT person. I come at it from the managment side, identifying their sales processes and managing their sales teams first.
I always get totally immersed in the businesses that I help and do my utmost to learn everything about their unique industry so that I can give top quality advice. For example I have recently been working with an Internet Marketing company specialising in SEO & PPC so I went out and passed the Google Adwords Professional qualification exam. That's the level of my commitment.
I started my first business in 1973 and expanded into retail, finance, automotive and media, successfully running 4 separate businesses through the 80's and into the 90's. Always seeking new challenges I sold all my interests in 1993 and embarked on a new career in IT. Applying my skills and experience my services have been much in demand particularly in the areas of Call Centre Management and other customer facing roles. Since 1993 I have been helping e-commerce software providers by developing, implementing and successfully running profitable Customer Relationship Management strategies. In a recent assignment Roy has been responsible for creating Kewill Systems Call Centre into a multi million pound business.
At Kewill Systems I partnered with Al Danino developing and running the Group's Sales Training Workshops. I am avowed disciple of Quality Systems and personal development. Operational and tactical management skills together with my natural entrepreneurship ensures that businesses are run profitably and efficiently.
My business specialties include:
CRM, Sales, Sales Management, eCommerce, SEO & PPC, internet marketing.